Important Information

What to Wear

So that you can get the most out of your pole class we recommend that you wear shorts and a tank top/sports bra. The reasoning for this minimalist approach is for grip - the more skin exposure the better you will be able to grip the pole with your legs and arms. However, we do want you to feel comfortable but just note that leggings/yoga pants and long sleeve tops are not ideal and will lead to lots of slipping. Classes are carried out barefoot, unless otherwise stated.

What NOT to Wear

In the interest of safety for yourself and your fellow polers NO LOTION is to be applied to your skin 24 hours before a pole class OR it must be showered off before class. Also, NO jewellery/rings. Underwear is not acceptable attire for a pole fitness class.

Running Late for Class?

Due to the physical nature of pole fitness, we strongly believe in the importance of warming-up. If you are late to class you will not be permitted after the first 5 minutes, this is a safety issue. We recommend that you arrive to class 10 minutes before the scheduled class time. If you are more than 5 minutes late you will have to reschedule and the cancellation policy will apply.

Cancellation Policy

We have a 24 hour cancellation policy. If you “Late Cancel” within 24 hours of your scheduled class/course time you will be charged the full amount of the class/course. If you have purchased a package of classes a class will be forfeited. If you enrolled in a course and “Late Cancel” you will not be able to re-schedule onto another course or receive a refund. Unlimited Monthly Members will be charged 50% of the class drop-in rate. This also applies to anyone who "no-shows" a class. There are no refunds or transfers on late cancellations.

POLE PARTIES: Deposits for pole parties are non-refundable, there is no cash or credit card refund. If you do cancel a party before the 48 hour cancellation period pole parties can be rescheduled. Failure to cancel your party before the 48 hour cancellation period will forfeit your opportunity to transfer your deposit and reschedule. There are no refunds or transfers on late cancellations.

Refunds & Transfers

All sales are final and are non-refundable. Services are transferable subject to the cancellation policy. It is your responsibility to know the expiration date of any classes and/or packages that you have purchased. We will not extend the expiration date.

Age

We believe that pole fitness is for EVERYONE but if you are under the age of 18 you will need written permission from a parent or guardian.